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Question
The municipality of Hollands Kroon is a progressive municipality in the field of digitization. They want to develop digital services that can serve residents anytime, anywhere.
Many residents still want physical contact and Hollands Kroon was looking for a solution to give the residents this contact moment.
Solution
We have developed an application in which Sophie, a chatbot, welcomes the inhabitants. She will replace the counter staff in the town hall. Sophie appears on your screen by scanning a marker. You can ask questions that she answers by speech or by typing. The application can also be used without a marker!
Result
An application that ensures that contact with the municipality is maintained despite the provision of digital services. This application fits perfectly with the sustainable and modern image that Hollands Kroon wants to radiate!
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